Terms and Conditions
GENERAL CONTRACTING CONDITIONS
Below is the contractual document that will govern the contracting of products and services through the website www.natural-antiaging.com
The acceptance of this document implies that the user:
1. You have read, understand and understand what is stated here.
2. That he is a person with sufficient capacity to contract.
3. That it assumes all the obligations set forth herein.
These conditions will have an indefinite period of validity and will be applicable to all contracts made through the site www.natural-antiaging.com The Provider reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions. that were acquired prior to the modification.
OBJECT OF THE CONTRACT
The purpose of this contract is to regulate the contractual relationship of purchase and sale born between the provider and the user, at the moment when the latter accepts the corresponding box during the online contracting process. The contractual relationship of purchase, involves the delivery, in exchange for a specific price and publicly exposed through the website, a specific product or service.
PROCUREMENT OF CONTRACT
The hiring procedure can only be done in the Spanish language. In case it could be carried out in another language, it will be indicated before starting the contracting procedure. In case of discrepancy between different versions of the present clauses, the content of the Spanish version will always prevail. The user to be able to access the services offered by the provider, must register through the website through the creation of a user account. To do this, the user must provide free and voluntary personal data that will be required.
The user will select a username and password, committing to make diligent use of them, and not make them available to third parties, as well as to notify the provider of the loss or theft of the same or possible access by an unauthorized third party. , so that it proceeds to the immediate blockade
The user will not be able to choose as user name words that have the purpose of confusing others by identifying the latter as an integral member of the provider, as well as expressions that are abusive, injurious and in general, contrary to the law or to the demands of morality and good manners.
Once the user account has been created, it is informed that in accordance with what is required by art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:
1. Select the specific products for purchase.
2. Add them to the virtual basket.
3. Check that the products that have been added to the virtual basket are the ones that really are desired
4. Validate the purchase.
After the operation and within 24 hours will be sent an email with the confirmation of your purchase and the detail of the transaction made. In any case, the hiring platform of the provider will inform the user, once the contracting procedure is finished, and within the following 24 hours, via e-mail regarding all the characteristics, price, forms of transport, date of contracting and delivery estimate. of the product or service hired.
ESSENTIAL PRODUCT CHARACTERISTICS
Cosmetic products, dietary supplements and health products.
CHOICE OF THE PRODUCT
The buyer is solely responsible for the choice of the product object of the sale, as well as the use or function to which it is intended. Therefore, the provider is not responsible or guarantees that the product is suitable for the applications intended by the buyer, or to achieve, in whole or in part, the objectives set by it when making the purchase of the products.
DELIVERY AND TRANSPORTATION COSTS
Free shipping * for orders over € 45. If the order is lower, the shipping costs are € 4.95.
* (In shipments to the Balearic Islands, the shipping cost is € 9, if the shipment is less than € 45)
Deliveries will be made within 24 to 48 hours, after having made the purchase, excluding holidays and weekends. This term will not be fulfilled in the case of products that have to be ordered.
Delivery of orders will be made at the delivery address freely designated by the user, deliveries from Monday to Friday, excluding holidays.
In this way, we assume no responsibility for when the delivery of the product or service does not occur as a result of the data provided by the user are false, inaccurate or incomplete or when the delivery can not be made for reasons beyond the control of the user. shipping company, assigned for this purpose, as is the absence of the recipient.
Notwithstanding the foregoing, we will adopt the measures required of a diligent merchant so that the delivery can be made within the agreed time, and if not, as soon as possible, to the satisfaction of the sender as well as the recipient, for which no liability can be imputed. some to the provider.
RIGHT OF WITHDRAWAL OR RESOLUTION
The user will have a period of 7 working days from the date of receipt of the product for the return of the same. Unless the return is made for defects in the product, the expenses related to the shipment will be assumed by the user. In any case the product must be returned in its original packaging and in perfect condition.
The right of withdrawal can not be applied to personalized products or for reasons of hygiene or other exceptions legally contemplated are not susceptible to this right.
APPLICABLE WARRANTIES
All products offered through the website are completely original, unless otherwise indicated in its description. All of them have a guarantee period of 2 years, according to the criteria and conditions described in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
DELIVERY TERM
Delivery from Monday to Friday, excluding holidays.
The delivery and delivery times will be counted from the acceptance of the order and are merely indicative. The buyer will not be entitled to any compensation for eventual delays in delivery. In the event that the collection of goods is the responsibility of the buyer, and the latter does not collect it after making it available, the provider will have the right to store the merchandise, or after questioning the buyer, proceed with its delivery or compensatory sale at the risk and expense of the buyer. this. In the case of successive deliveries, if the Buyer persists in not picking up the goods, the Provider may terminate the contract canceling consequently that part of the order pending to serve
The delivery time for (indicate a period for the different products or a general term) will be approximately 24-48 hours, this may increase due to causes beyond our company such as: customs withholdings, package losses by postal services , causes of force majeure, strikes and any other cause that justifies it.
PERSONAL DATA PROTECTION
In accordance with what is established in Article 5 of the L.O. 15/1999 of protection of personal data, we inform you that your data will become part of a file responsibility of Sacs Mediterrani 2010 S.L. with the purpose of enabling the commercial relationship with you, for the delivery of the acquired products, as well as for the submission of information related to our products and services, including the electronic mail.
You can exercise your rights of access, rectification, cancellation and opposition to our address, accompanying your request in writing a photocopy of your NIF or info@natural-antiaging.com
APPLICABLE LAW AND JURISDICTION
These conditions will be governed or interpreted in accordance with Spanish law in matters not expressly established. The provider and the user, agree to submit any dispute that may arise from the provision of the products or services subject to these Conditions, to the Courts and Tribunals of the user's address.
In the event that the user has his domicile outside of Spain, the provider and the user expressly renounce any other forum, submitting themselves to the Courts and Tribunals of the city of Barcelona.